Terms of Service

1. Acceptance of Terms

By accessing and using REDMAPLE platform, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. User Registration

To access our B2B platform, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

3. Verification Requirements

All users must provide valid documentation including:

• GST registration certificate
• Drug License 20 and 21
• Business address proof
• Owner/authorized signatory identification

4. Orders and Pricing

All orders are subject to acceptance and availability. Prices are subject to change without notice. We reserve the right to refuse or cancel any order for any reason.

5. Payment Terms

Payment terms vary based on your account type and credit approval. All payments must be made as per agreed terms. Late payments may incur additional charges and may result in suspension of services.

6. Delivery and Returns

Delivery timelines are estimates and may vary. Returns are accepted only for damaged or incorrect products within 7 days of delivery, subject to our return policy.

7. Intellectual Property

All content on this platform, including text, graphics, logos, and software, is the property of REDMAPLE and protected by copyright and intellectual property laws.

8. Limitation of Liability

REDMAPLE shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

9. Termination

We reserve the right to suspend or terminate your account at our discretion, without notice, for conduct that violates these terms or is harmful to other users or our business.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at our contact page or email legal@mronline.com