Compliance & Standards

Committed to maintaining the highest standards of regulatory compliance and business ethics

Regulatory Compliance

Drugs and Cosmetics Act, 1940

Full compliance with Indian pharmaceutical regulations and drug licensing requirements

GST Compliance

Adherence to all Goods and Services Tax regulations and reporting requirements

Drug License Verification

Mandatory verification of DL 20 and DL 21 licenses for all registered pharmacies

Data Protection

Compliance with Information Technology Act, 2000 and data privacy regulations

Financial Regulations

Adherence to RBI guidelines and financial transaction monitoring

Quality Standards

ISO 9001 quality management systems and pharmaceutical supply chain standards

Certifications & Standards

ISO 9001:2015

ISO 27001:2013

GDP Certified

PCI DSS Compliant

Security Measures

We implement comprehensive security protocols to protect your business

Data Encryption

256-bit SSL/TLS encryption for all data transmission and storage

Access Controls

Role-based access control and multi-factor authentication for sensitive operations

Regular Audits

Quarterly security audits and penetration testing by certified professionals

Backup & Recovery

Daily automated backups with disaster recovery procedures

Fraud Prevention

AI-powered fraud detection and transaction monitoring systems

Compliance Monitoring

Continuous monitoring and reporting to ensure regulatory compliance

Partner Requirements

All partners on our platform must meet the following compliance requirements:

  • Valid Drug License 20 (DL 20) - Wholesale license
  • Valid Drug License 21 (DL 21) - Retail license
  • GST registration certificate
  • Business address verification
  • Owner/authorized signatory KYC documents
  • Bank account verification
  • Annual renewal of all licenses and certifications

We verify all documents during registration and conduct periodic re-verification to ensure ongoing compliance.

Questions About Compliance?

Our compliance team is here to help you understand our standards and requirements